Merge Multi-Channel Communication for a Seamless Customer Experience
MPower CS is an all-in-one chat solution that merges major social messaging Apps into one platform. It creates seamless customer experiences through cross-departmental collaborations, from handling customers' enquiries, sending personalized shopping lists to selling and converting the customer.
MPower CS empowers companies to discover, identify and grasp all potential business opportunities.
Centralize Chats from Multiple Channels into One Unified Platform
MPower CS integrates with your brand website and across popular social and messaging tools such as WhatsApp, Facebook, Instagram, WeChat and SMS. It also centralizes customer information from different frontline devices, allowing your teams to efficiently manage and respond to customers' enquiries in one unified platform.